What are Team Announcements?
Team announcements provide a centralized way to communicate important updates, news, and information to your team members. Keep everyone informed about changes, events, achievements, and critical information in one organized location.
Why Use Team Announcements? Instead of relying on scattered messages in chat or email, announcements provide a single source of truth for important team communications. Team members can easily find and reference important information, and you can track who has read each announcement.
Key Features
- Priority Levels: Mark announcements as low, normal, high, or urgent
- Pinning: Keep critical announcements at the top
- Read Tracking: See who has viewed each announcement
- Types: Categorize by info, warning, success, announcement, or event
- Scheduling: Set publish and expiration dates
- Statistics: Monitor announcement engagement and reach
Creating Announcements
Team owners and admins can create announcements to share with their team members.
Step-by-Step: Create an Announcement
- Navigate to Team Workspace → Announcements
- Click "New Announcement" button
- Fill in the announcement details:
Publishing vs. Drafts
If you don't set a publish date, the announcement goes live immediately. To create a draft, set a future publish date. Draft announcements are only visible to team admins until they're published.
Types & Priority Levels
Announcement Types
Info
General information and updates that don't require immediate action. Use for company news, policy updates, or general team information.
Warning
Important notices that require attention. Use for system maintenance, deadline reminders, or changes that may impact team members.
Success
Celebrate achievements, wins, and milestones. Use for project completions, team accomplishments, or positive company news.
Announcement
Official communications and formal announcements. Use for organizational changes, new initiatives, or important declarations.
Event
Upcoming events, meetings, or activities. Use for team gatherings, company events, training sessions, or deadline dates.
Priority Levels
- Low: Optional reading, non-critical information
- Normal: Standard importance, should be read when convenient
- High: Important information requiring attention soon
- Urgent: Critical information requiring immediate attention
Use Urgent Sparingly: Marking too many announcements as urgent can lead to "alert fatigue." Reserve urgent priority for truly critical communications that require immediate action.
Managing Announcements
Editing Announcements
Click the three-dot menu on any announcement and select "Edit" to update the content, type, or priority. Changes are reflected immediately for all team members.
Pinning Important Announcements
Pinned announcements stay at the top of the list, ensuring visibility for critical information. Click the pin icon to toggle pin status. Only admins can pin and unpin announcements.
Deleting Announcements
Announcements can be deleted by their author or team admins. Deleted announcements are soft-deleted and can be recovered by admins if needed. Click the three-dot menu and select "Delete" to remove an announcement.
Automatic Expiration: Set an expiration date to automatically archive announcements after a certain time. Expired announcements are hidden from the main list but remain accessible in the archive.
Statistics Dashboard
The announcements page displays key metrics:
- Total: All announcements in the system
- Published: Currently visible announcements
- Pinned: Number of pinned announcements
- Drafts: Unpublished announcements
- Unread: Announcements you haven't viewed yet
Reading & Tracking
Viewing Announcements
All team members can view published announcements in their team workspace. Announcements are displayed with visual indicators for type, priority, and read status:
- Unread announcements appear with a light background highlight
- Pinned announcements show a warning border
- Priority levels are indicated with badges
- Type icons help quickly identify announcement categories
Marking as Read
When you click on an announcement to view its full details, it's automatically marked as read. You can also click "Mark All Read" to mark all visible announcements as read at once.
Read Tracking for Admins
Team admins can see how many people have read each announcement. This helps ensure important information reaches your team. Click on an announcement to see the list of team members who have viewed it.
Stay Informed: Check the announcements page regularly to stay up-to-date with team news. Set up notifications for new urgent announcements to never miss critical information.
Best Practices
Writing Effective Announcements
- Clear titles: Make the subject immediately obvious
- Front-load information: Put the most important details first
- Be concise: Keep announcements brief and scannable
- Include action items: Clearly state what people need to do
- Add deadlines: Specify dates and times when relevant
- Use formatting: Break up text with paragraphs and lists
When to Use Announcements
- Company or team policy changes
- Upcoming events and deadlines
- System maintenance or outages
- Team achievements and milestones
- New tool or process rollouts
- Organizational changes
What to Avoid
- Don't use announcements for personal messages
- Avoid marking everything as high priority
- Don't create duplicate announcements
- Don't leave expired announcements visible
- Avoid overly long announcements (link to full docs instead)
Building Good Communication Habits
- Regular cadence: Post announcements consistently so team members know when to check
- Clean up regularly: Archive or delete outdated announcements
- Monitor engagement: Check read statistics to ensure important messages are seen
- Follow up: For critical announcements, follow up in standup or team meetings
- Encourage reading: Make checking announcements part of your team's routine
Dashboard Widget
Your team workspace dashboard includes a recent announcements widget that shows the latest updates at a glance. This widget displays:
- The 3 most recent announcements
- Type and priority indicators
- Unread status badges
- Quick link to view all announcements
Dashboard Integration: The announcements widget ensures team members see important updates immediately when they log in, without having to navigate to the announcements page.
Empty State
When your team hasn't created any announcements yet, the dashboard shows an encouraging empty state with a call-to-action to create your first announcement.
Next Steps
- View your team's announcements
- Learn about Team Organization for managing your team structure
- Read about Daily Standups for day-to-day team communication